Please read and familiarise yourself with Terms and Conditions. These terms and conditions pertain to the usage of this site as an information source and your use of this web site constitutes your agreement to all of the terms and conditions set forth below, without modification.

1. We aim for accuracy in advertising prices on our web site; however errors will on occasion occur. Any such error will be corrected as soon as it has bee recognised. Likewise consumers purchasing travel products affected as such will be advised immediately of the correction. As always remember this, "prices and products are subject to change and availability at the time of booking."
   
2. Unless otherwise stated all prices are; from Calgary, in Canadian dollars (CAD), and based on double occupancy. Taxes, surcharges and professional fees have not been included. Space as well as price are subject to availability at time of booking. The terms and conditions of the corresponding tour operator or supplier shall apply. Unless otherwise specified; cruising vacations include air from Calgary, hotel and all inclusive packages include air from Calgary.
   
3. Effective September 6 2002, for travel within North America, on or after October 1 2002: Non-refundable tickets for travel within North America must be used for the flights ticketed, except in cases where the itinerary change is made and change fee is paid prior to the departure time of each ticketed flight segment. After the departure date, tickets for non-refundable fares will have no value and cannot be changed, exchanged or refunded for any purpose.
   
4. All content included on this web site, such as text, graphics, logos, button icons, images, audio clips, HTML and software code (collectively, the "Content"), and the arrangement thereof, is the property of thejehm.net or its content suppliers and protected by Canadian and international copyright laws. Except as otherwise noted on the site, you are hereby authorised to view, download, cache, copy and print the Content solely for your personal use and not for resale or further distribution.
   
5. This web site is provided to you for your personal and non-commercial use. Modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative words from, transferring, or selling any information, software, products or services obtained from this web site is not allowed. Using this web site for commercial and anti-competitive purposes is strictly prohibited. As a condition of using this web site you agree you will not use this web site for any purpose that is unlawful or prohibited by these terms, conditions and notices. Travel Masters Calgary North reserves the right, without liability to itself whatsoever, to rescind any agreement made in connection with this web site or otherwise to discontinue this web site without notice, at any time, if in the opinion of Travel Masters Calgary North this web site is or has been used for prohibited purposes. In addition Travel Masters Calgary North reserves the right to deny, in its sole discretion, any user access to this web site or any portion thereof without notice.
   
6. Travel Masters Calgary North strives to ensure information is accurate and current. However, we make no representations to you about the accuracy of the information contained on this Travel Masters Calgary North web site. Travel Masters Calgary North will accept no liability to you for any damages you may suffer, and in no event shall Travel Masters Calgary North be liable to you for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with your use of the Travel Masters Calgary North web site or the delay or inability to use this web site, or for any information obtained through the use of this web site, whether based on contract, tort, strict liability or otherwise. As a condition of your use of the Travel Masters Calgary North web site, you acknowledge and agree you are using this Travel Masters Calgary North web site at your own risk and liability.
   
7. This Travel Masters Calgary North web site may contain hyperlinks to web sites operated by parties other than Travel Masters Calgary North. Such hyperlinks are provided for reference only - we don't control such web sites and are not responsible for their content. That Travel Masters Calgary North includes these hyperlinks doesn't imply any endorsement of the material on such sites or any association with their operators.
   
8. Travel Masters Calgary North reserves the right to change the terms, conditions and notices under which this Travel Masters Calgary North web site is offered.
   
9. This agreement constitutes the entire agreement and supersedes all prior or contemporaneous communications and proposals, of whatever medium, between you and Travel Masters Calgary North with respect to the use by you of this Travel Masters Calgary North web site, but not including those terms and conditions stated here within this page.
   
10. If any part of this Travel Masters Calgary North web site agreement is determined to be invalid or unenforceable pursuant to applicable law, including, but not limited to, the limitation of liability set out herein, the remainder of this agreement shall nonetheless continue in effect.
    
11. Travel Masters Calgary North has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.
    
    1. Identifying Purposes -We will identify the purposes for which personal information is collected by us at or before the time the information is collected. If you choose not to provide us with some or all of your personal information, we may not be able to provide you with the product, service, or information that you requested or that could be offered to you.

       Your Information: Personal information is the information that identifies you as a customer or member of Travel Masters and that allows us to provide services and benefits directly to you. We ask you for your personal information so that we can; understand your needs and inform you about our products and services, or those of our partners, that we believe may be of interest to you.

    2. Limiting Collection, Use and Disclosure -Except as required or permitted by the Act, we only collect the information that we need in order to deliver products, services, and benefits to you, and we do not use techniques to collect personal information about you without your knowledge. We do not use or disclose your personal information for any purposes other than those for which it was collected, except with your consent or as required or permitted by law.
       
    3. Consent -Your knowledge and consent are required for the collection, use, or disclosure of your personal information, except as required or permitted by the Personal Information Protection and Electronic Documents Act of Canada Act (the Act). We only collect, use, or disclose personal information for purposes we believe you would consider appropriate under the circumstances or to contact you to advise you of new and existing travel related products and services that may be of interest to you. From time to time, we will inform you of such services and benefits via direct marketing. Direct marketing material is usually delivered to you by mail, telephone or electronic means. You may choose not to receive these offers and have your name deleted from our direct marketing lists. You may opt-out of receiving direct marketing material at any time.

       Third-Party Disclosure: The names, addresses, e-mail addresses, and telephone numbers of our customers may be transmitted to a trusted third party in order to inform you of travel related products and services that we offer (or that we and our partners jointly offer) and that we believe may interest you. Depending on the circumstances, we may require our partners to have a policy in place that complies with the requirements of the Act and the Canadian Standards Association Model Code for the Protection of Personal Information. Otherwise, Travel Masters does not sell or disclose any of your personal information to any other organization. Travel Masters may, however, disclose information in the following cases;

       • to provide information to our lawyer
       • to provide information to a government agency which can oblige us to do so
       • to provide information to all other persons authorized by law
         
    4. IP and cookies - We use your IP address to help diagnose problems with our server, and to administer our web site. We may use cookies to save your password, browser preferences and settings, so you don't have to re-enter it each time you visit our site. (We may use cookies to store visitor’s preferences).
       
    5. Limiting Collection, Use and Disclosure - Except as required or permitted by the Act, we only collect the information that we need in order to deliver products, services, and benefits to you, and we do not use techniques to collect personal information about you without your knowledge. We do not use or disclose your personal information for any purposes other than those for which it was collected, except with your consent or as required or permitted by law.
       
    6. Accuracy - Your personal information is kept as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
       
    7. Safeguards - We protect the loss, misuse, disclosure, or alteration of your personal information by using security measures that are appropriate to the sensitivity of the information. We may use other partners, with which a confidentiality agreement has been signed beforehand, to offer products and services.

       Our Employees' Responsibilities: Each of our employees and independent contractors is responsible for maintaining the confidentiality of all personal information to which they have access.

    8. Use of our Email Newsletter Service - By becoming a member of said you agree to receive e-mail messages from and related to this web site from time to time as may be necessary with our regular publication schedule and or with special publications from time to time. We do not sell or rent your e-mail address to any third parties. This information is kept strictly confidential
       
    9. Third party links - This Travel Masters Calgary North web site uses third party links and are not responsible for the content, terms and conditions or privacy policies there within.
       
    10. Security - With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our web site
        
12. We do not send unsolicited e-mail. By adding your name to our e-mail subscriber's list on our web site, you authorise Travel Masters Calgary North to send to you personalised messages from time to time. These messages contain information about products and services offered by Travel Masters Calgary North and its partners that we think may be of interest to you. At no time do Travel Masters' advertisers have access to your confidential information. You may cancel your subscription to these e-mail messages at any time.
    
13. When you visit this web site without registering or otherwise interacting with the site, your personal information and e-mail address are not recorded. However, in order to meet your needs as best as we can, some of our forms require you to enter personal information. We will require basic personal contact information when you apply to receive our newsletters or enter our contests.
    
14. Customer Access - Upon request in writing, you will be informed of the existence, use, and disclosure of your personal information and you will be given access to that information. You may challenge the accuracy and completeness of the information and have it amended as appropriate.

    Accessing Your Personal Information File: If you wish to review or verify the personal information in your file or find out to whom we have disclosed it, you can do so by writing to us at the following address:

    Travel Masters Calgary North
    1110 Centre Street North
    Calgary, AB T2P 3G6

    Or you may fax your concerns to: 403-509.9340. If you wish to e-mail your concerns; please refer to paragraph 15.

    Travel Masters has thirty (30) days to reply to a request for access to a file and can refuse access to a file in certain circumstances.

    Accuracy of Your File: You can ask to delete or correct any information contained in your file. The request for correction must be made by writing to us, either by mail at the above-mentioned mailing address, or by fax at the above-mentioned number, or by e-mail at the above-mentioned e-mail address. Travel Masters has thirty (30) days to reply.

    You can address any challenge concerning our compliance with this Policy to the address mentioned above.

15. Contacting us - If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site or if you feel that this site is not following its stated information policy, you may contact Web Site Manager. If you have any questions about travel items, such as news, tips or specials please contact our Administration Department. The contact form to contact us is available here.
    
16. We have not forgotten our manners, we wish to thank you for reading all of this, and most importantly for your adherence to these terms and conditions and doing your part to make this entire web site successful.